PinMeTo

If customers near your stores can’t find accurate details in a tap, they’ll go elsewhere. PinMeTo gives you a practical control panel for every location you run. Connect your brand’s profiles on Google Business Profile, Instagram, X/Twitter, Foursquare, and other major map and social networks. Import all locations via a spreadsheet or API, reconcile duplicates, and lock down standardized names, categories, and descriptions. Use templates with location variables to keep copy consistent while allowing local nuances. Set seasonal schedules and special hours in advance. Add time-bound attributes like curbside pickup, limited services, or renovation closures with start and end dates. Publish changes in bulk and watch sync statuses so you know exactly when updates are live.

Once your presence is tidy, handle customer feedback without tab-hopping. Reviews, ratings, comments, and direct messages flow into a single inbox you can filter by platform, geography, sentiment, or star rating. Route issues automatically to the right store or regional lead, set response SLAs, and use approved reply snippets to keep tone on-brand and compliant. Built-in sentiment detection highlights urgent items so your team can prioritize what matters. Encourage more feedback by sharing review request links in emails or receipts, and track response rates by location. Motivate field teams with leaderboards that reward quick, helpful replies while giving managers visibility into who needs coaching. more